Traveler reviews for Island Speed Ferry
Ship travelled to pickup other passengers nearby. it wasted 1h until a ship board to Sihanouk.
The boat left 30 minutes late and took 2 hours to get from Sihanoukville to our final destination Koh Rong Sanloem. The estimated 45 minutes is WRONG!!! 2 stops on Koh Rong before ending at KRS. If you want a faster ride take another company
Great ticket purchase experience. As usual, boot service poorly organized at pier. Ticket mentioned to show QR code, but at last minute were told we had to go back to office to exchange for paper voucher. Last minute stress. This is 2022 isnt it?
I cancelled a week before trip as per your policy. I did not receive an answer nor a refund. I sent a second email to confirm what you were doing and still no answer. Now I get asked to rate you???
Staff attitudes are unacceptable,
There were no clear instructions about how to find the ferry or safety instructions once on board. It was only as we were boarding the ferry we were told that we would have to change boat. The secon bat was overcrowded and two of our party had to stand.
Very late and resulted in people missing their flights. It also resulted in my having to get emergency accommodation in Sinoukville.
The ride was comfortable and it was good to have AC. The operators helped with getting the luggage on and off the boat. It only took 30 minutes to get to the island but much longer on the way back. The service was helpful when we nearly missed our boat.